Frequently Asked Questions
Do you work with insurance?
Yes! We work with a variety of insurance companies as out-of-network providers. Since each insurance plan is unique, we’d love to help you find out if we work with your specific insurance plan.
Just fill out our contact form, and our team will get back to you with all the details. Thank you for considering us.
Do you accept HSA/FSA as form of payment?
Absolutely. We accept both Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to help make your treatment as accessible as possible.
How long is each appointment?
All sessions are one-on-one and range from 45 to 60 minutes, allowing ample time for comprehensive care tailored to your needs.
Are appointments conducted in private rooms?
Yes, all of our sessions are one-on-one, and each patient is treated in a private room to ensure comfort, discretion, and personalized care.
Do I need a prescription to see a physical or occupational therapist?
Thanks to Direct Access in New York State, you can start therapy without a prescription for either 10 visits or 30 days—whichever comes first. After that, a physical or occupational therapy script from a physician is required. We can help you find a doctor if needed.
However, the following patients must have a prescription from the start (regardless of Direct Access law):
Pregnant individuals
Postpartum individuals
Post-surgical patients
Do you have other questions?
Feel free to reach out via our contact form or schedule a free 15-minute phone consultation with one of our therapists.
We are here to support you.